The app runs entirely on Atlassian's infrastructure. Its AI summary uses a model hosted by Atlassian (Forge LLMs). It sends no update, personal data or summary to us or to any third party. We operate no servers and keep no copy of your data; we only see what you choose to send us in a support request.
What the app stores
In Atlassian's Forge hosted storage, inside your own Atlassian cloud instance:
- Updates: the text of each answer, the keys of linked issues, the author's Atlassian account ID, the day, and when it was written and last edited.
- The day's AI summary: its text, the account IDs of the people it refers to (in the order of P1, P2…), when it was generated, how many times it was refreshed, and the number of tokens used.
- Project settings: time zone, new-day hour, questions, the account IDs of a fixed team if an admin chose one, the AI switch and the retention period.
- Permission checks: whether Jira allows a person to browse or administer the project, relied on for up to 10 minutes and deleted within 24 hours.
- A monthly count of AI summaries for the site, to apply the limit.
The app does not store issue titles, names, email addresses, avatars or IP addresses. Issue titles and names are fetched by each viewer's browser from Jira, as that viewer, when the page is shown.
What the AI summary sees
When someone asks for the day's summary, the app sends the model, hosted by Atlassian through Forge LLMs, the day's answers and the keys of linked issues. People are identified only as P1, P2 and so on. The model never receives names, account IDs, email addresses or issue titles. The answer is stored as the day's summary and names are put back on each viewer's screen. Requests to the model are processed within Atlassian's platform under Atlassian's terms for Forge LLMs; we do not send them anywhere else. A project admin can turn summaries off.
What is deleted, and when
- Retention: a daily job deletes updates and summaries older than the project's retention period (90 days unless an admin chose between 30 and 730).
- Your own update: you can delete today's update at any time. A summary generated before the deletion is marked as out of date and stays until it is refreshed or the retention period ends.
- Uninstalling: Atlassian soft deletes the app's data and keeps it for 28 days before permanent deletion; within 21 days a reinstallation can be relinked to it, only at your request.
Who can see what
| Who | What |
|---|---|
| People who can browse the project in Jira | The team page, everyone's updates of the last 14 days and the summary. Linked issues show their title only if Jira lets that person see the issue. |
| Project admins and Jira admins | Also the settings. |
| People who can't browse the project | Nothing: the app checks with Jira before showing or changing anything. |
| Vantelia, the app's developer | Nothing. We have no servers and no copy of your data. The app's logs record only the name of an operation and the type of an error, never account IDs, update text or summaries. |
What the app does not do
- It makes no network calls outside Atlassian and has no sub-processors. It qualifies for Atlassian's Runs on Atlassian programme, which Atlassian verifies automatically.
- It does not use cookies, analytics, tracking or advertising.
- It writes nothing to Jira: no issues, comments or field changes.
Why each permission is requested
| Permission | Why it is needed |
|---|---|
storage:app | Stores updates, the day's summary, project settings and short-lived permission checks in Forge hosted storage inside your instance. |
read:jira-work | Lets each viewer's browser, as that viewer, search the issues they recently worked on to suggest them, and read the titles of linked issues. |
read:jira-user | Checks with Jira that a person may browse (or administer) the project, and shows people's names on the viewer's screen. |
read:project:jira | Reads the project the page belongs to. |
Forge LLMs (llm module) | Generates the day's summary with a model hosted by Atlassian, inside Atlassian's platform. |
Where the data lives, and for how long
In Atlassian's Forge hosted storage, within the Atlassian cloud environment of your own instance and subject to its data residency, for the retention period the project admin sets (90 days by default), and as described above on uninstall.
Legal basis and your rights
Where the GDPR applies, your Atlassian instance administrator is the data controller for the data described above. It is created and kept inside your own instance and we do not receive a copy of it; our position is that we act as neither a data controller nor a data processor in respect of it.
What the app offers today: each person can edit or delete their own update of the current day; admins choose how long updates are kept; uninstalling the app removes all of its data, subject to Atlassian's retention. For anything else, contact soporte@vantelia.es.
Support data
If you contact support, we receive whatever you choose to include. Please keep the text of updates out of support requests.
Changes
Material changes will be reflected here and the "Last updated" date revised.